From Fermilab Today, November 9, 2009
Starting this week, contractors from the Kemtah Group, an IT organization working with the Tune IT Up team, will begin conducting a physical inventory of desktops and laptops at Fermilab.
During the inventory, the IT professionals pictured here will visit Mac, Linux and Windows desktops and laptops. The inventory should take about 15 minutes.
The contractors will present Fermilab identification and will notify managers and system administrators before visiting each area. If you want to verify the identity of a contractor asking to conduct an inventory, please call the Service Desk at x2345.
Members of the Tune IT Up team designed the physical inventory based on responses collected during the Tune IT Up assessment. Contractors conducting the inventory will verify whether desktop and laptop users have current antivirus and inventory software and will install this software as necessary.
The Tune IT Up team must ensure that each desktop and laptop has the software to maintain a complete and continuous inventory. The Department of Energy requires such an inventory as a performance measure for the laboratory's contract.
If you will not be present during the contractors' visit to your area, you can reschedule. Tune IT Up team members hope to have the inventory competed by the end of the year.
The purpose of these visits is not to address Service Desk issues. If you have questions for the Service Desk, the contractors will be able to help you open a Service Desk ticket.
Learn more about progress in the Tune IT Up campaign.