Communication is the lifeblood of an organization.
Last January, in an effort to improve our communication within the
Fermilab community, about 100 employees took part in focus groups,
led by the Public Opinion Laboratory at Northern Illinois University.
People shared their views very frankly, covering everything from FermiNews
to how managers communicate the laboratory's goals -- and how well we listen to each other. Although the number of employees was small, the results were clear: communication at Fermilab had room for improvement.
One result was the birth, last July, of Fermilab Today, our daily
electronic newsletter -- and of the Director's Corner each Tuesday.
Now, in order to give all employees the opportunity to have their say on
this important topic, we have asked the NIU Public Opinion Lab to develop
the Fermilab Employee Survey on Communication. Later this week, you'll
receive an email message from NIU (email@example.com) with the subject line, "Fermilab 2003 Employee Communications Survey,"
explaining how to complete the
survey on line. It should take about 15 minutes.
As the introductory message will explain, your responses will not be shared with anyone but the independent researchers at the Public Opinion Lab. Employees will not be linked to their individual responses, and only summary results will be reported back to Fermilab. When the survey is complete, we will share the results with the Fermilab community. I hope you will take the time to complete the survey. I know I will. It's an opportunity for all of us to help improve communication at Fermilab.