|Communications Management System Description|
|Management System Owner:||Head, Office of Communication (Katie Yurkewicz)|
|Revision and Date:||Rev. 6: August 11, 2011|
Communications Management System policies, procedures and processes assure that Fermilabís communication and public affairs activities are accurate and effective, meet any applicable DOE guidelines and requirements, and help the Laboratory function efficiently and carry out its mission with support from stakeholders.
|Head, Office of Communication||
|Science Education Office Manager||Executes activities related to public events and tour programs.|
|Division, Section and Center Heads||Execute activities related to internal communication within their respective organizations, and between their organizations and the rest of the laboratory.|
The Communication Management System integrates assurance activities related to three main areas:
Activities that disseminate information about Laboratory activities and programs to the public, including the local community, and to the news media via print and electronic publications, public speaking and press releases and interviews. These activities are coordinated by the Office of Communication.
Activities undertaken to build and maintain relationships with members of the local and regional community. In addition to dissemination activities described in the Publications and External Media sub-processes, these activities include the Community Advisory Board, public events and tour programs. Community Advisory Board activities are led by the Office of Communication. Public events and tour programs are led by the Science Education Office.
Activities related to communication within the laboratory community. The Office of Communication leads lab-wide internal communication efforts, including support activities such as audiovisual and printing support. The Divisions, Sections and Centers carry out their own internal communication activities. The heads of each unit are responsible for developing and implementing activities that assure that their internal communication procedures are timely, accurate, and effective.
Communication Management System processes are integrated with Stakeholder Relations and Science processes via regular face-to-face meetings between the relevant system owners, and with IT processes such as videoconferencing for regular communication among subject matter experts.