Appendix
B

for
Fermi
National
Accelerator Laboratory
Section I: PREAMBLE
Performance Measures
PREAMBLE
This
Appendix sets forth the procedure to be used in the evaluation of Fermi
National Accelerator Laboratory
performance as required by Part I, Section H, Clause H.14 - Use of Objective
Standards of Performance, Self Assessment and Performance Evaluation, and as
referenced in Part II, Section I, Clause I.81A - Total Available Fee: Base Fee Amount and Performance Fee Amount,
of the Contract. The procedure
described in this Appendix utilizes, to the extent possible, a set of
"objectives", "indicators", "measures", and
“metrics" against which the Department of Energy (DOE) will assess Fermi
National Accelerator Laboratory's performance for each area identified herein.
Section
II of this Appendix, Performance Based Management Guidelines, sets forth
guidelines on the use of the performance objectives, indicators, measures, and
metrics.
For
the period October 1, 2002, through September 30, 2003, the Parties have agreed
to evaluate the Laboratory activities identified in Section III of this
Appendix, Performance Areas. Section
III reflects that DOE will evaluate the Contractor in two broad areas
("Performance Areas"), namely Critical Outcomes (Performance Area 1)
and Self- Assessment (Performance Area 2).
The Critical Outcomes consist of incentivized (fee bearing) Performance
Measures. The Self-Assessment consists
of non-fee bearing Performance Measures.
DOE
will rate the Critical Outcomes Performance Areas of Science Programs (A) and
Operations Management (B-F) separately for the purpose of determining the
contractor’s performance or determining fee earned by the contractor. DOE will use the ratings received for
Critical Outcomes to determine the Contractor’s fee earned in a given
performance period. However, DOE
reserves its rights specified elsewhere in this Contract, including those in
Part I, Section H, Clause H.14 - Use of Objective Standards of Performance,
Self Assessment and Performance Evaluation, and those in Part II, Section I,
Clause I.81A – Total Available Fee:
Base Fee Amount and Performance Fee Amount, and Clause I. 83 -
Conditional Payment of Fee, Profit, or Incentives.
Section
IV lists the performance objectives, indicators, measures, and metrics for
Performance Area 1, Critical Outcomes and for Performance Area 2,
Self-Assessment.
Attachment 1 provides the schedule for performing
the evaluation of the Laboratory. The
parties intend to adhere to this schedule although either party may request to
alter the proposed schedule.
Attachments 2 and 2a establish the maximum
performance fee earnable by the Contractor, as well as the potential reductions
to the performance fee, based on the individual ratings in the Performance Area
of Critical Outcomes.
The Parties agree to work together to clarify and
improve, when necessary, the process to be used to measure and validate the
level of performance attained. In
particular, the Parties agree to:
a.
check
the validity of each respective performance objective, indicator, measure, and
metric as an accurate and meaningful reflector of performance and replace them
with more appropriate performance objectives, indicators, measures, and
metrics, if necessary;
b.
consider
adding to or subtracting from the compliment of performance objectives,
indicators, measures, and metrics in order to track performance objectives more
meaningfully and accurately; and
c.
consider
adding or subtracting performance measures as appropriate in response to the
evolving requirements of DOE; in particular, the Parties undertake to replace
requirements contained in DOE Directives whenever feasible by performance
measures.
The Parties acknowledge that continued changes in
the Department’s Directives system are occurring, and that implementation of
this performance-based contract may require changes to: 1) refine selected performance objectives,
indicators, measures, and metrics; 2) implement data collection and reporting
mechanisms; and 3) establish benchmarks against which to set targets for
performance improvement and/or measurement.
The
Parties will use the evaluation period to assure the implementation, testing,
and refining of systems and processes.
The DOE will use the results of these performance measures, the
contractor's self-assessment of overall performance and other inputs, such as
DOE's day-to-day operational awareness, General Accounting Office or Inspector
General reviews, or for-cause reviews, as appropriate to evaluate the
Contractor's performance for each performance period.
Attachments:
Attachment 1:
Typical Evaluation Schedule
Attachment 2:
Performance Fee
Attachment 2a:
Fermilab Critical Outcomes Fee Distribution
Attachment 3 Self-Assessment Forms
Section II: PERFORMANCE-BASED MANAGEMENT GUIDELINES
1. The purpose of
these Guidelines is to institutionalize a performance-based management system
that encourages and rewards excellence, continuous improvement, cooperation and
timely communication.
2. In keeping with
the objectives set forth above, any performance-based management contract must
begin with the establishment of contract performance objectives, indicators,
measures, and metrics, which may be linked to pre-established performance incentives
that, if achieved, will:
a. enhance the Laboratory's ability to accomplish its mission for the Department;
b.
drive
cost-effective performance improvements, focusing on efficient system
performance while maintaining appropriate internal controls;
c.
allow
for meaningful trend and rate of change analysis, when possible; and
d.
encourage
benchmarking initiatives as a means of incorporating industry business
standards, and "best practices" that are meaningful, appropriate, and
consistent with Departmental requirements and deemed to reflect overall
successful operations. "Best
practices" should include cost/risk/benefit analysis.
3.
Performance-Based
Contract Measures (PBCMs) which include Critical Outcome and Self-Assessment
measures should be constructed to:
a.
drive improvements;
b.
focus on
effectiveness of systems; and
c.
maintain an
appropriate level of internal controls.
PBCMs should incorporate "best practices" and
reflect the DOE's and the Contractor's judgment as to the key performance
elements which will enhance the fulfillment of the Department's mission
objectives. Each Division and Section
of Fermilab shall participate in the development of performance measures. The Performance Measures for the Performance
Areas of Critical Outcomes and the Self-Assessment are incorporated into
Section IV of this Appendix B.
Performance Measures for Critical Outcomes are tied to performance
fee. Self-Assessment Measures will be
considered with the overall evaluation of the contractor’s performance.
4.
PBCMs are composed of
five tiers for Critical Outcome measures and four tiers for Self-Assessment
measures:
a.
Critical
Outcome: A long-term or constant area
or activity that is mutually important to both the DOE and Fermilab, and which
has high priority.
b.
Objective: Statements of desired outcomes for an
organization or activity.
c.
Indicator: Areas of performance to be measured.
d.
Measure: A quantitative or qualitative
characterization of performance.
e.
Metric: A result, output, or characteristic of the
activity to be evaluated.
5. Adjectival Ratings are as follows:
a. Outstanding: Significantly exceeds the standards of
performance; achieves noteworthy results.
b. Excellent: Exceeds the standard of performance;
although there may be room for improvement in some elements, better performance
in all other elements more than offsets this.
c. Good: Meets the standard of performance;
deficiencies do not substantively affect performance.
d. Marginal: Below the
standard of performance; deficiencies are serious and may affect overall
results; management attention and
corrective action are required.
e. Unsatisfactory:
Significantly below the standard of performance; deficiencies are
serious, may affect overall results, and urgently require senior management
attention.
6. PBCMs should
reference industry standards, best practices, or other standards, which are
meaningful, appropriate, and consistent with DOE requirements, rather than
trying to develop standards arbitrarily.
To this end, benchmarking initiatives are strongly encouraged. When establishing benchmarks and setting
targets the parties should consider the return on the cost required to make
further improvements.
7. The
methodology for measuring performance will be established by mutual agreement
of the parties (except as may be otherwise specified in this contract) prior to
the start of the performance period.
8.
The
Parties acknowledge that the performance levels achieved against the specific
performance objectives, indicators, measures, and metrics, which are established
in the contract for the Critical Outcomes and directly linked to contract fee,
are the primary but not the sole criteria for determining the Contractor's
final performance ratings and fee earned in any given performance period.
When determining the Contractor's final performance
ratings and fee earned in any given performance period for the Performance
Measures in the Critical Outcomes, the Contracting Officer also will
consider: 1) Laboratory performance in
the Self-Assessment Measures; and 2) any other relevant information directly
related to the Performance Measures in the Critical Outcomes that is deemed to
have had an impact (either positive or negative) on the Contractor's
performance. The Contracting Officer
also will consider relevant information available from other sources, including
but not limited to, the Contractor's self-assessment, DOE's day-to-day
operational awareness, annual business reviews, (if applicable) Inspector
General reviews, General Accounting Office (GAO) audits, for cause reviews,
etc., The Contracting Officer also will consider the Contractor cooperation,
interaction, and responsiveness to DOE throughout the performance period. This
evaluation process does not impact DOE's rights under Part II, Section I, Clause I.83 - Conditional
Payment of Fee, Profit, or Incentives.
Should the Contracting Officer contemplate considering other relevant information in establishing the final performance rating for either the Critical Outcomes or Self- Assessment for the performance period, the Contracting Officer will give the Contractor written notice specifying such information at the appropriate and reasonable time, the reasons for considering it relevant and significant, and the intended effect on the performance rating for the year. The Contractor will be given the opportunity to respond in writing and, if the Contractor requests, in a meeting to respond to the Contracting Officer's intended action.
9. The
Contracting Officer will review, approve and periodically verify how the
Contractor collects, compiles and scores its performance against the measures
established annually and incorporated into the contract as Section IV of this
Appendix.
10. PBCMs are to be
developed in a team approach involving appropriate representatives from the
Fermi Area Office, Chicago Operations Office, HQ, Universities Research
Association, Inc. and Fermi National Accelerator Laboratory.
11. Failure to
include a specific objective and/or measure in the contract in Section IV does
not eliminate the need for the Contractor to comply with any contractual
requirements, and failure to comply may result in the Contracting Officer
modifying the performance rating achieved.
12. The Director of the
Office of Science (SC-1) has the primary responsibility for evaluating Science
Programs performance, but input also will be sought from cognizant DOE
Assistant Secretaries, Office Directors and Program Managers. The Contracting Officer has the primary
responsibility for evaluating the Operations Management performance in
accordance with the objectives, indicators, measures, and metrics of
Performance Area 1, Operations Management, B through F, and Performance Area 2,
Self-Assessment. However, the
Contracting Officer shall inform SC-1 of any issues or concerns that should be
considered when evaluating the Contractor's performance in Science
Programs. This is especially important
in those areas where operational performance could have a significant impact on
the Contractor's ability to conduct successful research for the
Department. The Contractor has primary
responsibility to compile the data necessary to document its performance
against all measures.
13. If, for reasons
beyond the Contractor's control, certain data input may not be available to
meet the appraisal schedules outlined in Attachment 1 to this Appendix, the evaluation shall proceed according to
schedule for measures which have complete data. Final ratings shall not be determined until all ratings are
completed. A final assessment report
with final adjectival ratings will only be issued when sufficient data is
available to evaluate the Contractor's performance against all measures.
14. The Contractor
and DOE have agreed to specific weights for the Performance Areas of Science
Programs and Operations Management (70% and 30%, respectively). In addition, within each of these areas,
individual measures will have metrics established to gauge Laboratory
performance. If the Parties cannot
reach agreement on either the individual metrics or the specific weights for
the evaluation criteria, the Contracting Officer shall have the right to
establish such weights and/or metrics.
15. In the event the
Contracting Officer determines it necessary to exercise the right set forth in
14 above, the Contracting Officer will notify the Contractor in writing of the
intended decision. The final weightings
and/or metrics will be issued to the Contractor within 10 working days of the
aforementioned written notice.
16. The Contractor shall have the ability to earn an annual
performance fee as described in Attachments 2 and 2a of this Appendix.
Section III: PERFORMANCE AREAS
PERFORMANCE
AREAS
|
PERFORMANCE AREA 1: CRITICAL OUTCOMES |
||
|
|
I. Science Programs |
Weight |
|
A |
Science |
70% |
|
A.1 |
Quality of Research |
30% |
|
A.2 |
Success
in Constructing and Operating Research Facilities |
25% |
|
A.3 |
Effectiveness
and Efficiency of Research Program Management |
15% |
|
A.4 |
Relevance
to DOE Missions and National Needs |
Pass/Fail |
|
|
|
|
|
|
II. Operations Management |
30% |
|
B |
Leadership |
6% |
|
C |
Environment,
Safety & Health |
9% |
|
D |
Mission
Support |
9% |
|
E |
Self
Assessment |
3% |
|
F |
Stakeholder Relations |
3% |
|
|
Total |
100% |
PERFORMANCE AREA 2:
SELF-ASSESSMENT |
||
Division/
Section
|
Category
|
Assessment Planning Responsibility
|
|
Section |
|
|
|
DIR |
1/3
of Documented Processes |
DIRECTORATE |
|
A |
Science
Program |
DIRECTORATE |
|
B |
Leadership |
URA |
|
E |
Self-Assessment |
DIRECTORATE |
|
F |
Community
Involvement |
DIRECTORATE |
|
G |
Intellectual
Property |
DIRECTORATE |
|
H |
Financial
Management |
DIRECTORATE |
|
I |
Counterintelligence |
DIRECTORATE |
|
|
|
|
|
BSS |
1/3
of Documented Processes |
|
|
D |
Mission
Support |
BSS |
|
J |
Property* |
BSS |
|
K |
Procurement* |
BSS |
|
L |
Legal
Management |
BSS |
|
|
|
|
|
ES&H |
1/3
of Documented Processes |
|
|
C |
Environment,
Safety & Health |
ES&H |
|
M |
Waste
Reduction |
ES&H |
|
N |
Environmental
Management Systems |
ES&H |
|
O |
Safeguards
and Security |
ES&H |
|
|
|
|
|
FESS |
1/3
of Documented Processes |
|
|
D |
Mission
Support |
FESS |
|
P |
Real
Estate Management |
FESS |
|
Q |
Facility
Maintenance and Engineering |
FESS |
|
|
|
|
|
LSS |
1/3
of Documented Processes |
|
|
R |
Human
Resources* |
LSS |
|
S |
Training |
LSS |
|
T |
Diversity |
LSS |
|
U |
Science
and Technology Information |
LSS |
|
|
|
|
|
BEAMS |
1/3
of Documented Processes |
BEAMS |
|
CD |
1/3
of Documented Processes |
|
|
V |
Cyber
Security |
CD |
|
|
|
|
|
PPD |
1/3
of Documented Processes |
PPD |
|
|
|
|
|
TD |
1/3
of Documented Processes |
TD |
*Balanced Scorecards for these
functions are stand-alone measures that are
submitted in the BSC format in addition to all other assessments.
Section IV: PERFORMANCE MEASURES
I. Science
Programs – 70%
A. Science
Critical
Outcome: Advance the understanding of the fundamental nature of matter and
energy by conducting research at the frontier of high-energy physics and
related disciplines.
|
Objective A .1 |
Quality of Research -
Advancement in the understanding of the fundamental nature of matter and
energy. |
|
Indicator A.1.1 |
Success
in producing original, creative scientific output that advances fundamental
science and opens important new areas of inquiry. |
|
Measure A.1.1.1 |
Results of program peer reviews
reveal sustained progress. |
|
Metric A.1.1.1.1 |
Office of
Science evaluation with input from the URA Visiting Committee(s). |
|
Indicator A.1.2 |
Success
in achieving sustained progress and impact on the field. |
|
Measure A.1.2.1 |
The
results of reviews and evaluations indicate the laboratory programs have a
sustained impact on the scientific field. |
|
Metric A.1.2.1.1 |
Office of
Science evaluation with input from the URA Visiting Committee(s). |
|
Indicator A.1.3 |
Recognition from the scientific community,
including awards, peer- reviewed publications, citations, and invited talks. |
|
Measure A.1.3.1 |
Research
output produced is recognized by the scientific community. |
|
Metric A.1.3.1.1 |
Office of
Science Evaluation. |
Weight 30%
|
Objective A.2 |
Successfully construct
and operate research facilities. |
|||
|
Indicator A.2.1 |
Construction
and commissioning of new facilities on time and within budget; achievement of
facility performance specifications and objectives. |
|||
|
Measure A.2.1.1 |
DOE approved project
baselines are met. |
|||
|
Metric A.1.2.1.1 |
Performance
against the DOE-approved NuMI construction project baselines, as evaluated by
the DOE Project Manager using input from reviews and assessments. |
|||
|
Metric A.1.2.1.2 |
Performance
against the DOE-approved U.S. LHC Accelerator construction project baselines,
as evaluated by the DOE Project Manager using input from reviews and
assessments. |
|||
|
Metric A.1.2.1.3 |
Performance
against the DOE-approved U.S. CMS Detector construction project baselines, as
evaluated by the DOE Project Manager using input from reviews and
assessments. |
|||
|
Metric A.1.2.1.4 |
Performance
against the DOE-approved project baselines for the Run IIb CDF and DZero
Detector projects, as evaluated by the DOE Project Manager using input from
reviews and assessments. |
|||
|
Indicator A.2.2 |
Reliability
of operations and adherence to planned schedules for accelerator run hours
and delivered integrated and peak luminosity. |
|||
|
Measure A.2.2.1 |
DOE
approved accelerator and experimental facilities operations goals. |
|||
|
Metric A.2.2.1.1 |
Number
of Tevatron
store hours during the fiscal year. |
|||
|
Outstanding |
Excellent |
Good |
Marginal |
|
>
2800 |
>
2400 |
≥2000 |
<
2000 |
|
Metric A.2.2.1.2 |
Average
of CDF and DZero delivered integrated luminosity as reported by the Beams
Division during the fiscal year. |
||||
|
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
>
225 pb-1 |
>
180 pb-1 |
>135
pb-1 |
≥
90 pb-1 |
<
90 pb-1 |
|
Metric A.2.2.1.3 |
Peak
weekly integrated luminosity during the fiscal year. |
||||
|
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
> 11 pb-1wk-1 |
> 9 pb-1wk-1 |
> 7 pb-1wk-1 |
≥ 5 pb-1wk-1 |
< 5 pb-1wk-1 |
Weight 25 %
|
Objective A.3 |
Provide
for effective and efficient program management for a world class research
program. |
|
Indicator A.3.1 |
The
extent to which effective management
programs support the research program. |
|
Measure A.3.1.1 |
Optimal use of personnel,
facilities and equipment. |
|
Metric A.3.1.1.1 |
Office
of Science evaluation. |
|
Measure A.3.1.2 |
Effectiveness
of communicating technical results to maximize the value of research results
and gain appropriate recognition for DOE and the Laboratory. |
|
Metric A.3.1.2.1 |
Office
of Science evaluation. |
|
Measure A.3.1.3 |
Success
in meeting budget projections and milestones. |
|
Metric A.3.1.3.1 |
Office
of Science evaluation. |
|
Measure A.3.1.4 |
Planning
for future physics program. |
|
Metric A.3.1.4.1 |
Office
of Science evaluation. |
Weight
15%
|
Objective A.4 |
Establish
relevance to DOE missions and national needs. |
|
Indicator A.4.1 |
The
laboratory successfully contributes to DOE missions and programs of national
importance. |
|
Measure A.4.1.1 |
Contributions
to the goals and objectives of the strategic plans of DOE and other national
programs. |
|
Metric A.4.1.1.1 |
Office
of Science evaluation. |
|
Measure A.4.1.2 |
Productive
interaction with other scientific programs. |
|
Metric A.4.1.2.1 |
Office
of Science evaluation. |
|
Measure A.4.1.3 |
Effective
use of research facilities that serve the needs of a wide variety of users. |
|
Metric A.4.1.3.1 |
Office
of Science evaluation with input from the URA Visiting Committee(s). |
Weight 0% (Pass/Fail)
|
Weightings for Science Review |
|
|
Measure |
Weight, % |
|
A.1 Quality
of Research |
30 |
|
A.2 Success in Constructing and Operating Research
Facilities |
25 |
|
A.3 Effectiveness and Efficiency of Research
Program Management |
15 |
|
A.4 Relevance to DOE Missions and National Needs |
0 (P/F) |
|
Total |
70 |
II. Operations
Management – 30%
B. Leadership
Critical Outcome: Provide the leadership to
ensure operational excellence and foster responsible stewardship of the DOE
resource.
|
Objective B.1 |
URA
provides the integrated management and leadership necessary to enhance the
operations and management processes that are necessary to ensure execution of
the Fermilab mission in a safe, effective, and efficient manner. |
|
Indicator B.1.1 |
URA
directs management reviews that result in an overall assessment of key
Fermilab operations functions and management systems. |
|
Measure B.1.1.1 |
Management
systems and processes, including a review of each operational area are
accomplished at least once every three years. |
|
Metric B.1.1.1.1 |
DOE
evaluation with input from reviews done within the performance period, such
as peer reviews for operations, projects, and programs. |
|
Measure B.1.1.2 |
Management effectively
resolves important issues arising during the year. |
|
Metric B.1.1.2.1 |
DOE
evaluation, with input from reviews done within the performance period and
from operational awareness activities. |
|
Indicator B.1.2 |
URA
management promotes operational and management system excellence. |
|
Measure B.1.2.1 |
Management
proactively identifies and addresses opportunities for improvement. |
|
Metric B.1.2.1.1 |
DOE
evaluation,
with input from reviews done within the performance period and from
operational awareness activities. |
|
Measure B.1.2.2 |
Management
responds appropriately to recommendations made by review teams. |
|
Metric B.1.2.2 |
DOE
evaluation, with input from reviews done within the performance period and
from operational awareness activities. |
|
Weighting for Leadership |
|
|
Objective |
Weight, % |
|
B.1 |
6 |
|
Total |
6 |
Weight 6%
C. Environment, Safety & Health
Critical
Outcome: Protect the safety and health of the
Fermilab workforce, subcontractors, the community, and the environment in all
SC program activities.
|
Objective C.1 |
Identify and implement enhanced Integrated
Safety Management Systems (ISMS) through the Tripartite Assessment process. |
|||
|
Indicator C.1.1 |
Completion
of Phases II and III of the Beams Division ISMS Assessment and preparation of
any associated corrective action plan and schedule for implementation by
September 30, 2003. |
|||
|
Indicator C.1.2 |
Completion
of the Facilities Engineering Services Section (FESS) ISMS Assessment and
preparation of any associated corrective action plan and schedule for
implementation by September 30, 2003. |
|||
|
Indicator C.1.3 |
Completion
of the Laboratory Services Section (LSS) ISMS Assessment and preparation of
any associated corrective action plan and schedule for implementation by
September 30, 2003. |
|||
|
Indicator C.1.4 |
Completion
of the Environment, Safety and Health Section (ESHS) ISMS Assessment and
preparation of any associated corrective action plan and schedule for
implementation by September 30, 2003. |
|||
|
Measure C.1.4.1 |
Number of indicators
achieved. |
|||
|
Metric C.1.4.1.1 |
Outstanding |
Excellent |
Good |
Unsatisfactory |
|
4 |
3 |
2 |
1 |
|
|
Objective C.2 |
Sustain
excellence in safety, health and environmental protection. |
||||
|
Indicator C.2.1 |
Performance
against agreed upon metrics, as set forth below. |
||||
|
Measure C.2.1.1 |
Injury
cost index for Fermilab employees for the performance period (October 1, 2002
– September 30, 2003). |
||||
|
Metric C.2.1.1.1 |
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
< 11.0 |
11.0 - 16.0 |
16.1 - 21.9 |
22.0 - 28.4 |
> 28.4 |
|
|
|
Cost
index = 100(1,000,000 D + 500,000 T + 2,000 LWC + 1,000 WDL + 400 WDLR + 2,000 NFC) divided by total
work-hours. Where: D is the number of fatalities; T is the number of
permanent transfers or terminations due to occupational illness or injury; LWC is the number of lost workday cases; WDL is the number of days away from work; WDLR is the number of restricted duty days; NFC is the number of
non-fatal cases without days away from work or restricted workdays. |
||||
|
Measure 2.1.2 |
Injury
cost index for Fermilab’s subcontractor’s employees for the performance
period (October 1, 2002 – September 30, 2003). |
||||
|
Metric C.2.1.2.1 |
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
< 21.0 |
21.0 - 28.7 |
28.8 - 35.2 |
35.3 – 42.3 |
> 42.3 |
|
|
Measure C.2.1.3 |
Lost
Workday case rate for Fermilab employees for the performance period (October
1, 2002 – September 30, 2003). |
||||
|
Metric C.2.1.3.1 |
Lost Workday Case Rate (number of lost workday
cases per 200,000 worker hours) during fiscal year. [1]
|
||||
|
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
< 1.0 |
1.0 – 1.4 |
1.5 - 2.0 |
2.1 – 2.5 |
> 2.5 |
|
Measure C.2.1.4 |
Lost
Workday case rate for Fermilab’s subcontractor’s employees for the
performance period (October 1, 2002 – September 30, 2003). |
|||||
|
Metric C.2.1.4.1 |
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
|
< 3.2 |
3.2 – 3.7 |
3.8 – 4.4 |
4.5 - 5.0 |
> 5.0 |
||
Measure C.2.1.5 |
Occupational Radiation
Protection Program Performance. |
|||||
|
Metric C.2.1.5.1 |
Total
Effective Dose Equivalent (TEDE) in person-rem. The
TEDE is the sum of deep dose equivalent received by individuals monitored at
Fermilab and has units of person-rem.
The TEDE applies to all individuals who have been issued personal
radiation monitoring devices at Fermilab.
These include Lab employees, subcontractor employees, experimenters,
and tourists. Due to the time
required for processing the doses, this measure will cover period from July
1, 2002 through June 30, 2003. |
|||||
|
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
|
< 15.0 |
15.1 – 17.0 |
17.1 – 20.0 |
20.1 – 22.0 |
> 22.0 |
|
|
Metric C.2.1.5.2 |
Unplanned
radiation exposure (based upon discovery date within FY 2003). |
|||||
|
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
|
0 |
1 – 2 events |
3 – 4 |
5 |
> 5 |
|
|
|
Any
work evolution that results in confirmed occupational whole body exposure(s)
that exceeds an expected exposure(s) by > 75 mrem for a non emergency work
activity and is not controlled either by a written job specific Radiological
Work Permit, specific sealed source procedure, Radiological Control
Organization supervision, or documented planned special exposure. |
|||||
|
Metric C.2.1.5.3 |
Loss
of control of radioactive material/spread of radioactive contamination (based
upon a discovery date within FY 2003).
Number
of events: |
|||||
|
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
|
0 |
1 – 2 |
3 – 4 |
5 |
> 5 |
|
|
|
As
required by the Fermilab Radiological Control Manual, radioactive materials are
to be located in the posted areas corresponding to emanating exposure
rates. This metric applies to the
discovery of unlabeled radioactive material(s)/contamination in excess of
thresholds specified in DOE Occurrence Reporting Program outside of controlled, radioactive material, or
radiological areas. The metric also
applies to the discovery of inappropriately labeled radioactive materials
found outside of the aforementioned areas. |
|
Weightings for ES&H |
|||
|
Objective |
Measure |
Metric |
Weight, % |
|
C.1 |
C.1.4.1 |
|
4 |
|
C.2 |
C.2.1.1 |
|
1 |
|
|
C.2.1.2 |
|
1 |
|
|
C.2.1.3 |
|
1 |
|
|
C.2.1.4 |
|
1 |
|
|
C.2.1.5 |
|
1 |
|
|
|
C.2.1.5.1 |
.50 |
|
|
|
C.2.1.5.2 |
.25 |
|
|
|
C.2.1.5.3 |
.25 |
|
Total |
|
|
9 |
Weight 9%
D. Mission Support
|
Objective D.1 |
Establish and maintain
a dependable facilities base from which particle physics and other Fermilab
programs can be safely accomplished without interruption. |
|||||
|
Indicator D.1.1 |
The infrastructure is
maintained to support operations in a safe, environmentally responsible, and
cost-effective manner. |
|||||
|
Measure D.1.1.1 |
Maintenance is
performed as scheduled. |
|||||
|
Metric D.1.1.1.1 |
Scheduled hours vs.
total hours, measured as a percentage. |
|||||
|
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
|
> 80% |
80 - 70% |
69 - 60% |
59 - 55% |
< 55% |
|
|
Indicator D.1.2 |
Infrastructure
project milestones, as approved in Construction Directives, are completed for
the following projects: |
||||
|
Measure D.1.2.1 |
Small projects: ·
General Plan Projects (GPP); ·
In-House Energy Management (IHEM); ·
Accelerator
Improvement Projects (AIP). |
||||
|
Metric D.1.2.1.1 |
For
the performance period (October 1, 2002 through September 30, 2003) the
percentage of projects completed (number of projects completed/number of
projects planned), as documented in construction directives. |
||||
|
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
> 90% |
90 - 81% |
80 - 71% |
70 - 60% |
< 60% |
|
Indicator D.1.3 |
Energy
Management initiatives are managed consistently with a comprehensive energy
management plan that includes the minimum requirements of DOE Order 430.2A. |
||||
|
Measure D.1.3.1 |
Energy
requirements accomplished/requirements scheduled to be accomplished during
the performance period (October 1, 2002 through September 30, 2003) in
accordance with the plan. |
||||
|
Metric D.1.3.1.1 |
Percentage
of energy requirements accomplished: |
||||
|
Outstanding |
Excellent |
Good |
Marginal |
|
|
> 95% |
95 - 85% |
84 - 75% |
< 5% |
|
|
Objective D.2 |
Effective
and efficient delivery of the best value products and services by Fermilab
subcontractors. |
||||
|
Indicator D.2.1 |
Top
quality subcontractors are selected and effective management and contract
administration is provided. |
||||
|
Measure D.2.1.1 |
Evaluation
of construction subcontractor performance in accordance with DOE-approved
established criteria for subcontracts greater than $100K. Collected data will form a baseline for
subsequent evaluation periods. |
||||
|
Metric D.2.1.1.1 |
Percent
of subcontracts greater than $100K that have been evaluated. |
||||
|
Outstanding |
Excellent |
Good |
Marginal |
|
|
100% |
97% |
95% |
<95% |
|
|
Weightings for Mission Support |
|
|
Objective |
Weight, % |
|
D.1 |
6 |
|
D.2 |
3 |
|
Total |
9 |
Weight 9%
E. Self-Assessment
Critical
Outcome: The self-assessment process will evaluate Fermilab’s ability to
meet critical outcomes and meet performance objectives, measures and
expectations, and to control its processes.
|
Objective E.1 |
A self-assessment
is undertaken for all organizational elements of the laboratory. |
|
Indicator E.1.1 |
Peer
reviews are used as a tool to evaluate the program elements, Divisions and
Sections. |
|
Measure E.1.1.1 |
Number
of peer reviews accomplished in each major category. |
|
Metric E.1.1.1.1 |
Percent
of peer reviews accomplished for the following projects and programs such as:
|
|
Project |
Type |
Date |
|
Neutrinos
at the Main Injector |
Fermi |
November |
|
|
|
|
|
Run
IIb Detector Upgrade |
Fermi |
April |
|
|
|
|
|
CKM |
Fermi |
May |
|
|
|
|
|
US
Compact Muon Solenoid |
Fermi |
March |
|
|
|
|
|
Run
IIb Accelerator Improvement Projects |
Fermi |
June |
|
|
|
|
|
BTeV |
Fermi |
October |
|
|
|
|
|
Physics
Programs: |
|
|
|
Visiting Committee |
URA |
April |
|
Physics Advisory Committee |
URA |
April |
|
Physics Advisory Committee |
URA |
June |
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
>
90% |
> 80% |
> 75% |
> 70% |
≤ 70% |
|
Indicator E.1.2 |
A
self-assessment completed by the ES&H Section for Integrated Safeguards
and Security Management Systems. |
||||
|
Indicator E.1.3 |
A
self-assessment is developed for the systems and activities of all Divisions
and Sections. |
||||
|
Measure E.1. 3.1 |
33%
of the systems and activities are assessed each reporting period.[3] |
||||
|
Metric E.1. 3.1.1 |
All
assessment reports for the reporting period completed by 11/15/2003. |
||||
|
Measure E.1. 3.2 |
Effectiveness
of the annual self-assessment. |
||||
|
Metric E.1. 3.2.1 |
DOE
approval of the self-assessment plan. |
||||
|
Metric E.1. 3.2.2 |
DOE evaluation of the
annual self-assessment. |
||||
|
Metric E.1. 3.2.3 |
Percentage
of issues or improvements from previous assessments that are resolved during
the current reporting period. |
||||
|
Outstanding |
Excellent |
Good |
Marginal |
|
|
> 95% |
95 - 90% |
< 90 - 85% |
< 85% |
|
|
Metric E.1. 3.2.4 |
The
Administrative and Operations Peer Review Committee will review and provide an evaluation of the quality,
effectiveness and completeness of the self-assessment process and the
resulting self-assessment report. |
||
|
Pass |
Fail |
|
|
Review completed |
Review not completed |
|
Weightings for Self-Assessment |
||
|
Objective |
Indicator |
Weight, % |
|
E.1 |
E.1.1 |
1.5 |
|
E.1 |
E.1.2-1.3 |
1.5 |
Total |
3 |
|
Weight 3%
F. Stakeholder Relations
Critical Outcome: The laboratory is regarded as a good
corporate citizen and conducts its affairs in a manner that leads to public
confidence in the laboratory.
|
Objective F.1 |
Work with customers,
stakeholders, and neighbors in an open, frank and constructive manner. |
|||||
|
Indicator F.1.1 |
Development and
implementation of an effective communications and community involvement
plan. |
|||||
|
Measure F.1.1.1 |
Achievement
of significant goals and/or milestones as identified in the DOE approved
communications and community involvement plan for the performance period. |
|||||
|
Metric F.1.1.1.1 |
Percent
of the milestones achieved on time. |
|||||
|
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
|
> 95% |
95 - 90% |
89 - 80% |
79 - 70% |
< 70% |
|
|
Indicator F.1.2 |
Design
two new publications. |
|
Measure F.1.2.1 |
A
new external publication is designed using an Advisory Board consisting of
policy makers, senior staff from Fermilab and other labs, and members of the
scientific community. |
|
Metric F.1.2.1.1 |
Design
complete by 9/30/2003. |
|
Measure F.1.2.2 |
A
new internal publication is designed using an Advisory Board consisting of
senior staff, focus groups from Fermilab and the results of employee surveys. |
|
Metric F.1.2.2.1 |
Design
complete by 9/30/2003. |
Weightings for Stakeholder Relations |
||
|
Objective |
Indicator |
Weight, % |
|
F.1 |
F.1.1 |
1.5 |
|
F.1 |
F.1.2 |
1.5 |
Total |
3 |
|
Weight 3%
Self-Assessment
Self-Assessment Criteria
Preamble
An effective
Performance-Based Management system should be established which: 1) institutionalizes an internal
Self-Assessment Program; 2) fosters assessment of existing internal systems,
policies, and procedures; and 3) encourages continuous improvement. This Self-Assessment is in addition to the
development of specific contract Performance Measures directly tied to
incentives. The Laboratory will
accomplish a complete assessment of all of
its work processes every three years.
Each Division/Section is responsible for assessing one third of its
processes each fiscal year. These
assessments must be fully documented and the results included in the
Self-Assessment Report at the end of the reporting period. In the case of Divisions/Sections that also
have contractual metrics related to the Self-Assessment (i.e., those included
in the Performance Area 2, Self-Assessment), processes that generate the
results for these metrics must be included as part of the one third of the
total processes for the assessment period.
The processes to be assessed for the reporting period will be identified
at the beginning of the reporting period and the resultant list submitted to
DOE by letter.
Each Division and Section of the Laboratory will monitor continuously the agreed upon performance measures and produce both a mid-year progress report with narrative comment on each measure by the responsible party and a year-end self-assessment of performance with detailed narrative on each measure and on each process assessed by the responsible party. The Contractor's Self-Assessment Program shall be developed in formal agreement with the Contracting Officer and provide for the following:
a. an assessment of performance against objectives, indicators,
measures and metrics which have been identified under the category of
"Critical Operations";
b.
an
assessment of performance against objectives, indicators, measures and metrics
which have been identified by mutual agreement of the parties as being measures
of system performance. These
Self-Assessment Measures are not linked directly to any contract performance
incentive. Instead, they are additional
to the contract Performance Measures identified in the Science and Operations
Management Critical Outcomes of this Appendix B;
c. an assessment of overall operations for:
(1) compliance with the prime contract, law, or other DOE,
Federal, and State requirements (such as regulations, directives, etc.) as may
be applicable pursuant to the terms of the prime contract;
(2) the adequacy and the degree to which internal policies
procedures and controls are implemented and are being met;
d. identification of improvement opportunities and improvement
plans. As a result of the year-end
assessment, a list of opportunities for improvement will be identified and
actions for implementation scheduled for the next reporting period. Achievement of all implementation actions
will automatically become a metric for the subsequent reporting period;
e. assessment of the overall program once per year using the
Administrative Peer Review process. The
process shall consist of the following elements:
1)
The
Sections will present their year-end Self-Assessment to the Administrative Peer
Review Committee;
2)
The
Committee will evaluate the presentations and feed back to the Sections;
3)
The
Committee will split into sub-committees to investigate areas they select based
on the Sections’ presentations;
4)
The
goal of the sub-committees will be to evaluate one third of each Section’s
processes each year;
5)
The
Administrative Peer Review Committee will include its report in the year-end
self-assessment report to DOE;
6)
The Divisions will
continue to utilize their long-standing system of peer review for all
significant projects and operations;
7)
Divisions and
Sections will perform the self-assessments using forms and methodology
contained in Attachment 3 of this Appendix;
8)
Each Division/Section
will select one third of its processes from its list in the Self-Assessment
Plan and perform a self-assessment of these processes in FY2003. Those selected may not be the same as those
assessed in FY2002;
9)
Divisions and
Sections will self-assess Indicators and metrics listed in the categories
“Contractual Performance Indicators to be Assessed” and “Additional Metrics to
be Assessed” in addition to those selected in accordance with paragraph h.
above.
Self-Assessment Plan
Directorate
List of Work
Processes Identified by the Directorate
1.
Foreign travel approval
2.
ORTA
(technology transfer)
3.
Project review process
4.
Purchase requisition approval
5.
Personnel requisition approval
6.
Housing allocation for users
7.
Customer communication and feedback
8.
Budget process
9.
Policy formulation and publication
Contractual Performance Indicators to be assessed:
Critical
Outcome: Advance the understanding of the fundamental nature of matter and
energy by conducting research at the frontier of high-energy physics and
related disciplines.
|
Objective A.1 |
Quality
of Research - Advancement in the understanding of the fundamental nature of
matter and energy. |
|
Indicator A.1.1 |
Success
in producing original, creative scientific output that advances fundamental
science and opens important new areas of inquiry. |
|
Indicator A.1.2 |
Success
in achieving sustained progress and impact on the field. |
|
Indicator A.1.3 |
Recognition
from the scientific community, including awards, peer- reviewed publications,
citations, and invited talks. |
|
Objective A.2 |
Successfully construct and
operate research facilities. |
|
Indicator A.2.1 |
Construction
and commissioning of new facilities on time and within budget; achievement of
facility performance specifications and objectives. |
|
Indicator A.2.2 |
Reliability
of operations and adherence to planned schedules for accelerator run hours
and delivered integrated and peak luminosity. |
|
Objective A.3 |
Provide
for effective and efficient program management for a world class research
program. |
|
Indicator A.3.1 |
The
extent to which effective management programs support the research program. |
|
Objective A.4 |
Relevance
to DOE missions and national needs. |
|
Indicator A.4.1 |
The
laboratory successfully contributes to DOE missions and programs of national
importance. |
Critical Outcome: Provide the leadership to ensure operational excellence and foster
responsible stewardship of the DOE resource.
|
Objective B.1 |
URA
provides the integrated management and leadership necessary to enhance the
operations and management processes that are necessary to ensure execution of
the Fermilab mission in a safe, effective, and efficient manner. |
|
Indicator B.1.1 |
URA
directs management reviews that result in an overall assessment of key
Fermilab operations functions and management systems. |
|
Indicator B.1.2 |
URA
management promotes operational and management system excellence. |
Critical Outcome: The self-assessment process will evaluate
Fermilab’s ability to meet critical outcomes and meet performance objectives,
measures and expectations, and to control its processes.
|
Objective E.1 |
A self-assessment
is undertaken for all organizational elements of the laboratory. |
|
Indicator E.1.1 |
Peer
reviews are used as a tool to evaluate the program elements, Divisions and
Sections. |
|
Indicator E.1.2 |
A
self-assessment is developed for the systems and activities of all Divisions
and Sections. |
Critical Outcome: The laboratory is regarded as a good
corporate citizen and conducts its affairs in a manner that leads to public
confidence in the laboratory.
|
Objective F.1 |
Work with customers,
stakeholders, and neighbors in an open, frank and constructive manner |
|
Indicator F.1.1 |
Development
and implementation of an effective communications and community involvement
plan. |
|
Indicator F.1.2 |
Design
two new publications |
Additional metrics to be
assessed:
Intellectual
Property:
|
Objective G.1 |
Fermilab promotes utilization and development of
inventions and discoveries in support of the Laboratory’s science and
technology transfer missions. |
|||
|
Measure G.1.1 |
Timeliness of invention administration,
including: submission of invention
disclosures, election of title, filing and confirmatory licenses. |
|||
|
Metric G.1.1.1 |
Percent
of invention disclosures filed on time. |
|||
|
Outstanding |
Excellent |
Good |
Marginal |
|
≥ 97 |
< 97 - 94 |
< 94 - 88 |
< 88 |
|
Measure G.1.2 |
The Laboratory will review subcontract actions in
which Intellectual Property (IP) may be developed or utilized and, based upon
the status of the subcontractor, will assign the appropriate IP provision to
ensure that the Government’s rights in any IP are protected. |
|||
|
Metric G.1.2.1 |
Percent
of subcontracts reviewed for IP considerations. |
|||
|
Outstanding |
Excellent |
Good |
Marginal |
|
≥ 97 |
< 97 - 94 |
< 94 - 88 |
< 88 |
Financial
Management
|
Objective H.1 |
A
financial system that is sound, responsive, has economical financial
management programs to safeguard DOE financial assets, and supports an
aggressive laboratory-wide overhead management program. |
||||
|
Indicator H.1.1 |
Uncosted
balances are maintained at levels consistent with responsible financial
management. |
||||
|
Measure H.1.1.1 |
Percentage
of uncosted balances to funds received in financial plan ( |
||||
|
Metric H.1.1.1.1 |
A.
Operating B.
Capital Equipment and Construction |
||||
|
|
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
A |
0 - 6% |
7 - 8 |
9 – 11 |
12 - 14 |
> 14 |
|
B |
0 – 29% |
30 - 40 |
41 – 46 |
47 - 50 |
> 50 |
|
Measure H.1.1.2 |
The amount of delinquent
receivables over 90 and 180 days. |
|
Metric H.1.1.2.1 |
95% of receivable dollars at
the end of any reporting period are not more than 90 days delinquent, and the
remaining 5% of receivable dollars are not more than 180 days delinquent. |
COUNTERINTELLIGENCE
|
Objective I.1 |
A
counterintelligence program in accordance with applicable DOE orders,
policies, and the CH & Fermilab Counterintelligence Agreement. |
|
Indicator I.1.1 |
The
Laboratory shall meet the notification requirements for contractor employees who travel officially to
sensitive countries. The Laboratory
will coordinate with the Chicago Operations Office of Counterintelligence to
furnish those travelers with counterintelligence briefings and/or
debriefings. |
|
Measure I.1.1.1 |
Notify
the DOE Office of Counterintelligence at least 30 days in advance of and
within 30 days of completing travel to sensitive countries. Prior notification will occur via the Foreign
Travel Management System. Post-travel
notification will occur in conjunction with submission of required trip
reports. |
|
Metric I.1.1.1.1 |
The
Laboratory will meet this requirement at least 90% of the time. |
|
Measure I.1.1.2 |
Ensure
that all employees receive an annual counterintelligence briefing. |
|
Metric I.1.1.2.1 |
The
Laboratory shall meet this requirement 100% of the time. |
List of Work Processes Identified by the Business
Services Section
|
1. Small
procurements |
25.
Receiving |
|
2. Pro
card procurements |
26.
Distribution |
|
3. Short
order procurements |
27.
Shipping/Traffic |
|
4. Integrated
work orders |
28.
Property Office |
|
5. Scrap
sales agreements |
29.
Supply |
|
6. Excess
property purchases |
30.
Mailroom |
|
7. “Other”
commercial procurements |
31.
Vehicle Maintenance |
|
8. Commercial
services |
32.
Property Balanced Scorecard process |
|
9. Modified
contracts |
33.
Production system services |
|
10. Construction
procurement |
34.
Project services |
|
11. T&M
procurement |
35.
Technical services |
|
12. Non-commercial
services |
36.
Training and administrative services |
|
13. A&E
procurement |
37.
Voice services |
|
14. Source
evaluation board |
38.
Wireless services |
|
15. Subcontractor
evaluation |
39.
Radio services |
|
16. Procurement
Balanced Scorecard process |
40.
Payroll |
|
17. Legal
support in procurement and subcontract actions |
41.
Accounts payable |
|
18. Legal
advice and counsel |
42.
Financial reporting |
|
19. Oversight
of outside retained counsel |
43.
Travel settlement |
|
20. Specialized
legal support in technical areas |
44.
Accounts receivable |
|
21. Litigation
management |
45.
Asset accounting |
|
22. Dispute
resolution |
46.
Treasury operations |
|
23. Drafting/reviewing
Laboratory documents |
47.
Record retention and disposition |
|
24. Provision
of DOE-requested legal work products |
|
Contractual Performance Indicators to be Assessed
Critical
Outcome: Manage and
enhance business and management systems, work processes, and facility support
to provide an effective and efficient work environment that enables the
execution of Fermilab’s mission.
|
Objective D.2 |
Effective
and efficient delivery of the best value products and services by Fermilab
subcontractors. |
|
Indicator D.2.1 |
Top
quality subcontractors are selected and effective management and contract
administration is provided. |
Additional Metrics to be Assessed
Property:
|
Objective J.1 |
Deliver Laboratory
support functions in a manner consistent with applicable laws, regulations,
and contract terms and conditions. |
|||
|
Indicator J.1.1 |
Fermilab’s performance
as indicated by the Balanced Scorecard Performance Measurement and
Performance Management Program. |
|||
|
Measure J.1.1.1 |
Balanced Scorecard
Performance Measurement. |
|||
|
Metric J.1.1.1.1 |
The
Laboratory will develop and submit a FY2003 Balanced Scorecard (BSC) plan,
which will be approved by DOE. The
Laboratory will analyze the BSC Plan in order to show progress toward meeting the targets in the four perspectives of
the BSC. |
|||
|
Metric J.1.1.1.2 |
Percent
of improvements implemented that were identified in the opportunities for
improvement from the prior performance period. |
|||
|
Outstanding |
Excellent |
Good |
Marginal |
|
> 95% |
95 - 90% |
< 90 - 85% |
< 85% |
|
Indicator J.1.2 |
Fermilab
Maintains a certified Property Management System. |
|
Measure J.1.2.1 |
Fermilab
shall assess one third of the processes that are related to maintaining a
certified property management system for this performance period. All related processes shall be assessed by
the end of the performance period for FY2004. |
|
Metric J.1.2.1.1 |
Pass/Fail. |
Procurement:
|
Objective K.1 |
Deliver best value
products and services to Fermilab Procurement customers in a manner
consistent with applicable laws, regulations, and contract terms and
conditions. |
|||
|
Indicator K.1.1 |
Fermilab’s performance as indicated by the Balanced Scorecard
Performance Measurement and Performance Management Program. |
|||
|
Measure K.1.1.1 |
Balanced
Scorecard Performance Measurement. Implementation of the
Balanced Scorecard Performance Measurement and Performance Management Program
for Federal Procurement and Contractor Purchasing Systems. |
|||
|
Metric K.1.1.1.1 |
The
Laboratory will develop and submit a FY2003 Balanced Scorecard (BSC) plan,
which will be approved by DOE. The
Laboratory will analyze the BSC Plan in order to show progress toward meeting the targets in the four perspectives of
the BSC. |
|||
|
Metric K.1.1.1.2 |
Percent
of improvements implemented that were identified in the opportunities for
improvement from the prior performance period. |
|||
|
Outstanding |
Excellent |
Good |
Marginal |
|
> 95% |
95 - 90% |
< 90 - 85% |
< 85% |
|
Indicator K.1.2 |
Fermilab
Maintains a certified procurement system. |
|
Measure K.1.2.1 |
Fermilab
shall assess one third of the processes that are related to maintaining a
certified procurement system for this performance period. All related processes shall be assessed by
the end of the performance period for FY2004. |
|
Metric K.1.2.1.1 |
Pass/Fail. |
|
Objective L.1 |
Ensure
quality, timely, and cost effective legal services; promote the protection and utilization of
inventions and Laboratory-generated data in support of the Research and
Development (R&D) mission. |
|||
|
Indicator L.1.1 |
Management of legal
services in an efficient and cost-effective manner that protects the
interests of the Laboratory and the Government. |
|||
|
Measure L.1.1.1 |
Number of major
non-compliances with Contractor’s DOE-approved Legal Management Plan. This measure will be
evaluated using the following rating ranges; however, DOE reserves the discretion
to factor in an excessive number of minor non-compliances if such
non-compliances bring into question the validity of the system. |
|||
|
Outstanding |
Excellent |
Good |
Marginal |
|
0 - 1 |
2 |
3 |
> 3 |
|
Measure L.1.1.2 |
Number of Work products
submitted by the Contractor for DOE approval or use that are not
supported by timely, sound, and thoroughly-researched legal advice. |
|||
|
Metric L.1.1.2.1 |
Outstanding |
Excellent |
Good |
Marginal |
|
0 - 1 |
2 |
3 |
> 3 |
|
List of Work Processes Identified by the
Environment, Safety, and Health Section
|
1. Waste
management 2. Environmental
assurance 3. RP
program implementation 4. Instrumentation
and sealed sources 5. Dosimetry,
analytical, and emergency response 6. Radiation
field characterization 7. ES&H
support 8. ES&H
oversight 9. Medical
surveillance programs 10.
Health promotion |
11. Medical
case management 12. Drug
free workplace 13. Routine
operations (Fire) 14. Emergency
responses (Fire) 15. Training
(Fire) 16. General
switchboard services 17. Emergency
phone/radio services 18. Issuance
and control of access control devices 19. Contract
security services |
Contractual Performance Indicators to be Assessed
Critical
Outcome: Protect the safety and health of the
Fermilab workforce, subcontractors, the community, and the environment in all
Office of Science (SC) program activities.
|
Objective C.1 |
Identify and implement enhanced ISMS
management systems through the Tripartite Assessment process. |
|
Indicator C.1.1 |
Completion of Phases II and III of
the Beams Division ISMS Assessment and preparation of any associated
corrective action plan and schedule for implementation by 9/30/2003. |
|
Indicator C.1.2 |
Completion of the FESS ISMS
Assessment and preparation of any associated corrective action plan and
schedule for implementation by 9/30/2003. |
|
Indicator C.1.3 |
Completion of Phase I of the LSS ISMS
Assessment and preparation of any associated corrective action plan and
schedule for implementation by 9/30/2003. |
|
Indicator C.1.4 |
Completion
of the ESHS ISMS Assessment and preparation of any associated corrective
action plan and schedule for implementation by September 30, 2003. |
|
Objective C.2 |
Sustain
excellence in safety, health and environmental protection. |
|
Indicator C.2.1 |
Performance
against agreed upon metrics (see Section C, ES&H). |
Additional Metrics to be Assessed
|
Objective M.1 |
Minimize
waste and promote recycling. |
|
Indicator M.1.1 |
Pollution
Prevention/Waste Minimization (P2/Wmin) are incorporated into work planning
and experimental review. |
|
Indicator M.1.2 |
Employees,
line management, and experimenters are involved in identifying and proposing
viable P2/Wmin opportunities for projects, experiments, and routine
operations. |
|
Indicator M.1.3 |
Each
Division/Section demonstrates participation in P2/Wmin efforts annually in a
fashion that befits its organizational mission. |
|
Measure M.1.3.1 |
DOE
evaluation of the Fermilab self-assessment for P2/Wmin program
implementation. |
|
Metric M.1.3.1.1 |
Pass/Fail. |
ENVIRONMENTAL MANAGEMENT
SYSTEMS
|
Objective N.1 |
Demonstrate
environmental management and leadership through development and
implementation of environmental management systems (EMSs) that will
strengthen Integrated Safety Management at Fermilab. |
|
Indicator N.1.1 |
By
September 30, 2003, the ES&H Section will review guidance on
implementation of Executive Order 13148 (see also Contractor Requirements
Document for DOE N 450.4), identify the essential elements of EMSs, conduct a
self assessment against those elements, develop a gap analysis, and provide
the Fermi Area Office a report, a plan of action, and schedule to meet the
EMS implementation date of December 31, 2005. |
|
Measure N.1.1.1 |
DOE
evaluation of the Fermilab EMSs gap analysis, plan of action, and schedule
for implementation. |
|
Metric N.1.1.1.1 |
Pass/Fail. |
|
Objective O.1 |
Implementation
of an integrated safeguards and security management (ISSM) program to ensure
internal monitoring of compliance and performance with safeguards and
security requirements. |
|
Indicator O.1.1 |
The
Laboratory Self-Assessment Program adequately addresses all applicable
topical areas of the ISSM program.
DOE evaluation of Fermilab self-assessment of the adequacy of the
Safeguards and Security Program. |
|
Measure O.1.1.1 |
Self-assessment
documentation reflects how ISSM program elements were evaluated and the
resultant evaluation of the elements. |
|
Measure O.1.1.2 |
Corrective
actions or compensatory measures for deficiencies that involve nuclear
materials or security interests are implemented immediately. |
|
Measure O.1.1.3 |
Corrective actions are
monitored until resolved. |
|
Metric O.1.1.3.1 |
Pass/Fail. |
List of Work Processes Identified by the Facilities
Engineering Services Section
1.
Monthly Group Performance Review
2.
Monthly Financial Performance Review
3.
New Employee Training
4.
Design through Construct
5.
Shop Drawing Approval
6.
Construction Coordination/Task Management
7.
UIP Project Work Flow
8.
Energy Management
9.
Building Efficiency Tracking
10.
Condition Assessment Program
11.
T&M Work Request to Finished Job
12.
Work Order Flow
13.
Maintenance Reporting and Analysis
14.
Preventive Maintenance
15.
Journeymen Hiring Selection
16.
Fire Alarm Disablement
17.
Stores Inventory Tracking
18.
Extraordinary Maintenance Tracking
19.
Computer Hardware Inventory Tracking
20.
Computer Support Work Order Tracking
21.
Performance Contracting (Janitorial)
22.
Land Management
23.
Pesticide Application
24.
Safety (ISM)
Contractual Performance Indicators to be Assessed
|
Objective D.1 |
Establish and maintain
a dependable facilities base from which particle physics and other Fermilab
programs can be safely accomplished without interruption. |
|
Indicator D.1.1 |
The
infrastructure is maintained to support operations in a safe, environmentally
responsible, and cost-effective manner. |
|
Indicator D.1.2 |
Infrastructure
project milestones, as approved in Construction Directives, are completed. |
|
Indicator D.1.3 |
Energy
Management initiatives are managed consistently with a comprehensive energy
management plan that includes the minimum requirements of DOE 430.2a. |
Additional Metrics to be Assessed
|
Objective P.1 |
Effective
and efficient real estate management. |
|
Indicator P.1.1 |
Management
systems accurately reflect the classification and square footage of DOE
facilities. |
|
Measure P.1.1.1 |
Accuracy
of square footage reported in the Energy Management System 4 (EMS4) database
reconciles with square footage reported in FIMS. |
|
Metric P.1.1.1.1 |
|
Metric
|
Outstanding |
Excellent
|
Good |
Marginal |
Unsatisfactory |
|
1:
EMS4 is equal to or less than FIMS |
100 - 96% |
95 - 91% |
90 - 86% |
85 - 81% |
< 81% |
|
2:
EMS4 is equal to or greater than FIMS |
100 - 104% |
105 -109% |
110 - 114% |
115 - 119% |
> 119% |
|
Objective Q.1 |
Efficient and effective
facility management. |
||||
|
Indicator Q.1.1 |
Maintenance Investment
Index. |
||||
|
Measure Q.1.1.1 |
The
Maintenance Investment Index is calculated by dividing the total fiscal year
contractor funded maintenance for active conventional facilities by the same
fiscal year replacement plant value (from FIMS) of these facilities, and
multiplying by 100 to express the index as a percentage. Conventional
facilities are defined as buildings and utilities as identified in FIMS
with a Replacement Plant Value (RPV) of $460M in FY02 (this value will change
as RPV's are escalated, new assets are capitalized, and old
are excessed). Determination of RPV will be shown with each MII
calculation. Contractor maintenance is defined as all funding from
laboratory overhead used to sustain property and equipment in a
condition suitable for its designated purpose. |
||||
|
Metric Q.1.1.1.1 |
|
||||
|
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
> 1.4% |
1.39 - 1.3% |
1.29 -1.2% |
1.19 - 1.1% |
< 1.09% |
|
|
Definitions: |
|
|
Conventional Facilities - all facilities for which maintenance is the
responsibility of laboratory's site-wide facility maintenance organization
and is funded from overhead or space charges. FIMS will be modified to
allow these facilities to be identified in FIMS. This includes the
conventional portion of programmatic facilities where the maintenance
responsibility has been assigned to the site-wide facility maintenance
organization. Note that items classified as personal property or items
inventoried as "capital equipment" are not part of real property
assets. |
|
|
Active Conventional Facilities - that subset of conventional facilities which
are not designated excess in the FIMS database. Excess may be currently
excess or to be excessed in the next 3 years. |
|
|
Programmatic (Non-conventional) Facilities - those facilities for
which the maintenance responsibility is assigned to a research division or
department. |
|
|
Contractor Funded Maintenance - maintenance funding from laboratory
overhead or space charges. |
|
|
Capital Funded Maintenance (or, "GPP/GPE/Line Item Funded
Maintenance") - is that portion of a GPP/GPE or line item project that
accomplishes maintenance, repair and system/component replacement needs;
these are usually previously identified as deferred maintenance
activities. |
|
|
Rehab and Improvement Costs - The total of all rehab and improvement costs,
including needed function or capacity upgrades and the costs to bring the
facility in compliance with all applicable building codes, ADA/UFAS, and Life
Safety requirements, etc. as well as the costs to make facilities suitable
for planned mission needs. RIC are not to include deferred
maintenance costs. FIMS
will be modified to capture this data. |
|
|
Maintenance - is the upkeep of property and equipment,
work necessary to realize the originally anticipated useful life of a fixed
asset. Maintenance includes periodic or occasional inspection;
adjustment, lubrication, and cleaning (non-janitorial) of equipment;
replacement of parts; painting; resurfacing; and other actions to assure
continuing service and to prevent breakdown. Maintenance does not
prolong the design service life of the property or equipment, nor does it add
to the asset's value. However, lack of maintenance can reduce an
asset's value by leading to equipment breakdown, premature failure of a
building's subsystems, and shortening of the asset's useful service lifetime,
or repair work to restore damaged or worn-out property to a normal operating
condition. Repairs are curative, while maintenance is preventative.
(Generally Expense funded) |
|
|
Replacement - of an item that is part of the permanent investment of plant and
equipment is an exchange or substitution of one fixed asset for another
having the capacity to perform the same function. Replacement may arise
from obsolescence, cumulative effect of wear and tear throughout the
anticipated service lifetime, premature service failure, or destruction
through exposure to fire or other hazard. In contrast to repair, replacement generally
involves a complete identifiable item of investment (i.e., a major building
component or subsystem). When major building subsystems fail, a
building owner may sometimes have a choice of repair or replacement of that
subsystem. Replacement is typically funded in maintenance and repair
budgets. (Generally capital funded) Note: Does not
include total renovations or new buildings to replace old buildings. |
|
Indicator Q.1.2 |
Assess the effectiveness of construction safety
programs for work done in Divisions/Sections by Time and Materials and
Fixed-Price contractors. |
|
Measure Q.1.2.1 |
DOE
evaluation of Fermilab’s self-assessment of the effectiveness of this
specific element of the Construction safety program. |
|
Metric Q.1.2.1.1 |
Pass/Fail. |
List of Work Processes Identified by the Laboratory
Services Section
|
1. Food
services – Fermilab generated Monthly Cost Center report 2. Food
services – Providers Monthly Operating Statements 3. Maintenance
of food service equipment 4. Food
service quality 5. Housing
reservations 6. Housing
financial reporting 7. Housing
billing and payment collection 8. Cleaning
and maintaining housing 9. Benefits
reporting requirements 10. Monitoring
benefit costs 11. Communication
of benefit information to employees 12. Health
plan cost containment 13. FMLA 14. COBRA 15. Employee
compensation 16. Visa
administration 17. HRIS
and Employee records 18. Labor
Relations 19. Performance
Management 20. Employee
Discipline 21. Policy
development and communication 22. Service
and recognition awards 23. Employment
termination 24. Orientation
process 25. Recruitment
and hiring 26. Promote
a diverse workforce |
27. Internal
and external complaint resolution 28. Diversity
training 29. Assessing
need for ILG 30. Designing
ILG program 31. Applying
for ILG program accreditation 32. Offering
ILG program 33. Evaluating
ILG program 34. ILG
reporting requirements 35. Technical
publication process 36. Materials
acquisition process 37. Serials
management process 38. Interlibrary
loan process 39. Web
development process 40. Bibliographic
classification process 41. On-site
class administration 42. Tuition
reimbursement process 43. Assessment
of Fermilab training needs 44. Tracking
training 45. Training
cost and charge backs 46. Training
evaluation 47. Photography
and digital imaging output services 48. Video
tape duplication services 49. VMS
production services 50. Duplication
services 51. Travel
estimates 52. Travel
reservations 53. Travel
ticketing 54. Balanced
Scorecard process is also implemented |
Additional Metrics to be Assessed
HUMAN RESOURCES
|
Objective R.1 |
Fermilab
implements a Human Resources (HR) performance system which contains goals
tied to the organizational mission and which provides feedback on the impact
of, and value added by, HR. |
||
|
Indicator R.1.1 |
Fermilab’s
performance as indicated by the Balanced Scorecard Performance Measurement
and Performance Management Program. |
||
|
Measure R.1.1.1 |
FY
2003 Balanced Scorecard (BSC) Plan for Human Resources. |
||
|
|
The
Laboratory will analyze the FY2003 Balanced Scorecard (BSC) plan in order to
show progress toward meeting the goals listed below: |
||
|
DOE PERFORMANCE
MEASURE
|
GOAL |
|
|
Financial
|
|
|
|
Recruiting
cost |
£ $2,600 |
|
|
Market
ratio of salaries |
± 5% |
|
|
Customer
|
|
|
|
Rewrite
the Long-Term Disability, Travel, Severance, Medical, Dental Summary Plan
Descriptions |
By 1/15/03 |
|
|
Revise
the Personnel Policy Guide |
By 8/31/03 |
|
|
Review
and decide whether we are able to implement education savings program for
children of employees for college tuition |
By 4/30/03 |
|
|
Hold
lunchtime brown bag HR Q&A sessions |
Twice per FY03 |
|
|
Internal Business |
|
|
|
Time
to hire from requisition posting date to acceptance date |
£ 150 days |
|
|
Acceptance
rate for hiring |
³ 93% |
|
|
Test
and implement PeopleSoft 8 |
By 5/30/03 |
|
|
Explore
self-serve personnel information change system with implementation of
PeopleSoft 8 |
By 9/30/03 |
|
|
Automate
HMO Illinois eligibility process |
By 6/30/03 |
|
|
Review
of job descriptions for current accuracy, market competitiveness and internal
equity |
³ 20% |
|
|
Learning and Growth |
|
|
|
Develop
and implement informational sessions regarding visa administration for
supervisors and primary users |
By 4/30/03 |
|
|
Implement
interviewing training |
First class by 11/30/02 |
|
|
Metric R.1.1.1.1 |
Number
of goals met: |
|||||
|
Outstanding |
Excellent |
Good |
Marginal |
Unsatisfactory |
|
|
> 12 |
11 - 12 |
10 |
9 |
< 9 |
|
TRAINING:
|
Objective S.1 |
Employees
receive appropriate training. |
|||
|
Indicator S.1.1 |
Evaluate
ES&H training needs and deliver training to employees. |
|||
|
Measure S.1.1.1 |
Supervisors will complete an ES&H-related training needs assessment, and
identify required training for each employee. |
|||
|
Metric S.1.1.1.1 |
For
the reporting period (October 1, 2002 - September 30, 2003), the following performance levels will be applied to
the percentage of training plans developed. |
|||
|
Outstanding |
Excellent |
Good |
Marginal |
|
> 95% |
95% to > 90% |
90% to 85% |
< 85% |
|
Measure S1.1.2 |
The
contractor will verify ES&H training
completion to ensure contract work is performed safely and effectively. |
|||
|
Metric S.1.1.2.1 |
For
the reporting period (October 1, 2002-September 30, 2003), the following
performance levels will be applied to the percentage of required training
completed. |
|||
|
Outstanding |
Excellent |
Good |
Marginal |
|
> 95% |
95% to > 90% |
90% to 85% |
< 85% |
Diversity:
|
Objective T.1 |
A
diverse professional workforce. |
|||
|
Indicator T.1.1 |
Diversity
in the workforce is increased or maintained as compared to the prior
measurement period. |
|||
|
Measure T.1.1.1 |
Offers
in the Professional Job Group made to women and underrepresented minorities,
using FY 2001 as a baseline. |
|||
|
Metric T.1.1.1.1 |
Percent
increase in offers to women in Professional Job Groups. |
|||
|
Outstanding |
Excellent |
Good |
Marginal |
|
> 14.9 |
14.9 – 14.5 |
< 14.5 –14.1 |
< 14.1 |
|
Metric T.1.1.1.2 |
Percent
increase in offers to minorities in the Professional Job Groups. |
|||
|
Outstanding |
Excellent |
Good |
Marginal |
|
> 4.9 |
4.9 - 4.5 |
< 4.5 - 4.1 |
< 4.1 |
Science and
Technology Information
|
Objective U.1 |
Improve the number of electronic
deliverables submitted to the Office of Scientific and Technical Information
(OSTI). |
|
Measure U.1.1 |
Percentage of Scientific and
Technical Information deliverables sent to OSTI electronically. |
|
Metric U.1.1.1 |
Pass/Fail: Pass > 95%. |
List of Work Processes Identified by the Beams
Division
1.
Travel authorization, arrangements, and closeout
2.
Personnel Requisition Processing
3.
Personnel Promotion
4.
Personnel transfers and temporary assignments
5.
Merit adjustments
6.
Disciplinary actions
7.
Vendor selection
8.
P.O.
Specifications
9.
P.O. authorization (signature chain)
10. Receiving
11. Quality
Assurance.
12. Budgeting
13. Program
manpower requirements
14. Accounting
15. Policy
and Procedure Dissemination and Monitoring
16. ITNA
(Individual Training Needs Assessment)
17. Training
modules
18. Qualification
database (verification)
19. Environmental
monitoring
20. Permits
21. Waste
minimization (radioactive waste, hazardous waste, and industrial waste)
22. Operations
training
23. Operations
policies
24. Operations
staffing levels
25. Run
strategies
26. Run
scheduling
27. Run
studies (planning and results)
28. Run
improvements
29. Run
reviews (external and internal)
30. Off
hours
31. Unusual
occurrence
32. Off
normal occurrence
33. Performance
statistics
34. Downtime
logs.
35. Run
Permits
36. Beam
permits
37. Cool
down permits.
38. AIP
process
39. Project
Reviews
40. Engineering
Design Reviews
41. Facility
Maintenance Planning
List of Work Processes Identified by the Laboratory
Services Section
1.
Hiring - recruit and hire trained personnel
required to perform division function
2.
Personnel evaluation - provide evaluation, salary
review, promotion and professional development opportunities to division
personnel
3.
Budget (planning) - provide input to lab management
of yearly budgetary needs and provide budget guidance to division
administrative units
4.
Budget (execution) - track expenditures during the
course of the budget year and adjust plans based on available resources and
developing needs
5.
Long range planning (strategy sessions) - forecast
needs and plan future projects in collaboration with various experiments
6.
Procurement - obtain goods and services for
division projects in an optimized manner
7.
Building and property management - manage the
division real estate, in particular the Feynman Computing Center, and
provide office space and furniture for division employees
8.
Administrative computing support (MISCOMP) -
providing hardware and software
systems to manage division administrative information systems including
procurement, budgeting, and various databases
9.
Administrative support (travel) - providing
administrative and clerical support for division personnel
10. Safety
and health - carry out all division business consistent with safety, carry out
lab safety policies, respond to employees safety concerns
11. Project
management of large projects (external reviews) - provide necessary
oversight and external and internal review of large multiyear projects
12. Email
- provide centralized email services to lab employees and users, including
managing mail servers, virus checking, and managing mailing lists
13. Web
- providing central web servers to present lab information as well as guidance
for individuals running their own web servers
14. Data
center operations - operation of the central data processing facilities in
the Feynman Computing Center, detecting and reporting problem conditions
15. Help
desk - providing facilities to respond to user questions and problem reports
and refer issues to the appropriately qualified experts
16. User
training and providing information - provide external training opportunities,
conduct training classes and brown bag seminars, and make technical
information widely available through the web and other documentation tools
17. Software
product support - provide mechanisms for managing and distributing homemade,
commercial, and open source software, and provide different defined levels of
software support for the most widely used products. In particular this
includes C++ compiler support and consulting
18. Physics
computing support - provide support for a variety of physics software products,
from commercial, homemade and open software sources, including such areas as
simulation tools, analysis tools, and graphics tools
19. Mass
storage - provide hardware and software systems for mass storage and retrieval
of large amounts (hundreds of Terabytes) of experimental data, including
robotic storage and provision for exporting and importing data
20. Data
access - providing the needed hardware and software for online disk storage of
experimental data, including backup facilities
21. Offline
batch processing - providing necessary central computing and dedicated
computing for specific experiments for offline data analysis
22. Interactive
processing - providing necessary central computing and dedicated computing for
specific experiments for interactive use, software development and testing
23. Farm
processing - providing necessary central computing and dedicated computing for
specific experiments for large scale scheduled data reconstruction on
farms of commercial commodity computers
24. Computer
security - develop and enforce policies to protect lab computing resources
against attacks, scan the site for computer security vulnerabilities, and
operate a response team for computer security emergencies
25. Desktop
support/PC - provide support for PC desktops, including operation of the main
Windows Domain and provide contracted support for various lab entities
26. Desktop
support/Unix - provide support for Unix desktops, especially Linux,
including maintaining standard Fermi versions of operating system
releases
for installation by local system administrators and providing general
system management
27. Networking/internal
- managing internal Fermilab networks, including running
centralized domain name servers and other central facilities, and
providing
DHCP and wireless services. This includes the design of network
topology,
granting of IP addresses, and operation of routers, bridges and site
border
controls
28. Networking/external
- maintaining all Fermilab network connections with the outside world,
monitoring the performance of these networks, planning for upgrades, and
representing the lab with external bodies (such as ESNET) providing
connectivity
29. CDF
support (including task force) - provide dedicated technical support for the
design, procurement, operation and support of computing facilities for the
acquisition and analysis of data for the CDF experiment, including
support for dedicated desktop clusters, batch and interactive computer
servers, networking, and data access and storage facilities
30. D0
support (including task force) - provide dedicated technical support for the
design, procurement, operation and support of computing facilities for
the acquisition and analysis of data for the D0 experiment, including
support for dedicated desktop clusters, batch and interactive computer servers,
networking, and data access and storage facilities
31. BTeV
support - provide dedicated technical support for the design, procurement,
operation and support of computing facilities for the acquisition and analysis
of data for the BTeV experiment, including support for dedicated desktop
clusters, batch and interactive computer servers, networking, and data access
and storage facilities
32. SDSS
support - provide dedicated technical support for the design,
procurement, operation and support of computing facilities for the
acquisition and analysis of data for the Sloan Digital Sky Survey and
other experimental astrophysics initiatives, including computing for data
acquisition and monitoring at the experimental site, data processing
facilities, and facilities to make data available to a wider community.
33. CMS
support - provide dedicated technical support for the design, procurement,
operation and support of computing facilities for the acquisition and analysis
of data for the CMS experiment, including operation of a Tier 1 Regional Center
as part of the worldwide distributed CMS computing facility
34. Electronic
equipment support and maintenance - maintain a pool of electronics modules for
use by experiments, and provide instrument repair services for both commercial
and home made electronic products hardware and software maintenance contracts -
negotiate and administer various contracts with external vendors to provide
hardware and software maintenance and software licensing for the laboratory
community, including managing a charge back mechanism to recover costs from
other lab administrative entities
35. Electronic
engineering support of experiments - provide the expertise to design,
construct, operate and maintain a variety of electronics modules for use in
physics experiments
36. Online
computing support - provide tools and support for data acquisition and online
computing for a variety of experiments, including the development of standard
and customized products
37. Database
support - provide common database solutions for scientific, technical and
administrative databases, including negotiating contracts with vendors and
aiding users in developing custom solutions
38. Technology
assessment - provide up to date projections for future technology in the
computing arena, giving guidance to the laboratory community on directions to
pursue
Additional metrics to be assessed
|
Indicator V.1.2 |
Successful
completion during FY 2003 of a Self-Assessment and Peer
Review of Fermilab's Computer Security Program. Fermilab will address implementation of all recommendations in
a response provided to the Fermilab Area Office Manager resulting from the
Review. |
|
|
Measure V.1.2.1 |
Complete
said Review. |
|
|
Metric V.1.2.1.1 |
Pass/Fail. |
|
|
Pass |
Fail |
|
Complete
the Review. |
Failure
to complete the Review. |
|
Measure V.1.2.2 |
Address
all recommendations in a response to the Fermilab Area Office manager after
said Review. |
|
|
Metric V.1.2.2.1 |
Pass/Fail. |
|
|
Pass |
Fail |
|
Address
all Review recommendations. |
Failure
to address all Review recommendations. |
|
Indicator V.1.3 |
Perform
an independent cyber security review of the Business Services Critical
System. |
|||
|
Measure V.1.3.1 |
Perform
an independent cyber security review of the Business Services Critical System
in CY 2003. |
|||
|
Metric V.1.3.1.1 |
Pass/Fail. |
|||
|
Pass |
Fail |
|
|
|
Perform
an independent cyber security review of the Business Services Critical
System. |
Failure
to perform an independent cyber security review of the Business Services
Critical System. |
|
|
List of Work Processes Identified by the Particle
Physics Division
1.
Review of the PPD Operating Manual (Division Office)
2.
ProCard Use in PPD (Division Financial Support
Group)
3.
PPD Effort-Reporting (Division Financial Support
Group)
4.
PPD Financial Reports (Division Financial Support
Group)
5.
Foreign Travel (Division Office)
6.
Review the Mechanical Department’s CDF Operations
Group log (Mechanical Dept)
7.
Review the Mechanical Department’s DZero Operations
Group log (Mechanical Dept)
8.
Mechanical Department Co-op Program (Mechanical
Dept)
9.
Design / Drafting Group work process (Mechanical
Dept
10. Uptime
on the Computer Aided Design Server (Mechanical Dept)
11. Log
of Lifting Fixtures (Mechanical Dept)
12. Log
of Pressure Vessels (Mechanical Dept)
13. Review
the Electrical Engineering Department’s CDF Support Group log (Elect Eng Dept).
14. Review
the Electrical Engineering Department’s DZero Support Group log (Elect Eng Dept).
15. Electrical
Engineering Department’s Experiment Assembly Group Work Request Records (Elect
Eng Dept)
16. Printed
Circuit Board Drafting Group (Elect Eng Dept)
17. Electrical
Engineering (Elect Eng Dept).
18. Electrical
Engineering ASIC design and testing schedules (Elect Eng Dept)
19. Alignment
Group Work Log (Technical Centers Department)
20. Silicon
Detector Facility Infrastructure (Technical Centers Department).
21. Scintillating
Plastic Extrusions (Technical Centers Department).
22. Integrated
Safety Management (ISM) (ES&H / Building Management Services Dept)
23. ESHTRK
Database findings (ES&H / Building Management Services Dept)
24. Operational
Readiness Clearances (ORC) (ES&H / Bldg Manage Services Dept., Division
Office)
25. Recordable
Injury Case Actions (ES&H / Building Manage Services Dept., Division
Office)
26. ITNA
status (ES&H / Building Manage Services Dept)
27. ES&H
Training (ES&H / Building Manage Services Dept)
28. Building
maintenance (ES&H/Building Management Services Dept)
29. Site
Support of PPD areas (Site Department)
30. Rehabilitation
& Reuse, Demolition & Disposal, PPD Clean-up Activity (Site Dept,
ES&H/Building Management Services Dept, Division Office)
31. Storage
Space Management (Site Dept, ES&H/Building Manage Services Dept, Division
Office)
32. Public
Outreach with Experimental Apparatus Displays (Site Dept, ES&H/Building
Manage Services Dept, Division Office)
33. Domestic
Travel (Support Services Department)
34. Conference
Support (Support Services Department).
35. US
Particle Accelerator School (Support Services Department)
36. Desktop
Computing Operations (Support Services Department)
37. PPD
Guest and Visitor Program for Experimentalists (Experimental Physics Projects
Dept)
38. Experimentalist
Research Associate Hiring (Exp Physics Projects Dept)
39. Educational
Outreach (Experimental Physics Projects Dept)
40. Seminars
and Lectures (Experimental Physics Projects Dept)
41. CDMS
Construction Project and Operations (Experimental Physics Projects Dept)
42. MiniBooNE
Operations (Experimental Physics Projects Dept).
43. Experimental
Scientific Output (Experimental Physics Projects Dept)
44. CDF
Detector “Uptime” (CDF Operations Department)
45. CDF
Detector Procedures (CDF Operations Department)
46. CDF
Run IIb Upgrade (CDF Run IIb Project Department).
47. Fermilab
Participation in
the CDF Collaboration (CDF Department).
48. DZero
Detector “Uptime” (DZero Department)
49. DZero
Detector Procedures (DZero Department)
50. DZero
Run IIb Upgrade (DZero Department).
51. Fermilab
Participation in the DZero Collaboration (DZero Department
52. CMS
Construction Project (CMS Department)
53. CMS
Maintenance and Operations (CMS Department)
54. CMS
and Fermilab’s Host Laboratory Role (CMS Department and the Division Office)
55. Fermilab
Participation in the CMS Collaboration (CMS Department).
56. MINOS
portion of the NuMI Construction Project (MINOS Dept)
57. Operating
Support of the Soudan Underground Laboratory (MINOS Department)
58. Fermilab
Participation in the MINOS Collaboration (MINOS Department).
59. Theory
Research Associate Hiring (Theoretical Physics)
60. Theory
Seminars and Lectures (Theoretical Physics)
61. Theoretical
Physics Scientific Output (Theoretical Physics)
62. Astrophysics
Research Associate Hiring (Theoretical Astrophysics)
63. Theoretical
Astrophysics Seminars and Lectures (Theoretical Astrophysics)
64.
Theoretical Astrophysics Scientific Output
(Theoretical Astrophysics)
List of Work Processes Identified by the Technical
Division
1.
Office Management
2.
Financial Management
3.
Personnel Management
4.
Project Management
5.
Accelerator Component Management
6.
Records Management
7.
Magnet Test Facility (MTF) Operation
8.
MTF Measurement Operation
9.
Procurement of Accelerator and Detectors Components
10.
Quality Control Verification of Procured Components
to Specifications
11.
Accelerator Component/Parts Distribution
12.
General Materials & Service Procurement
13.
Accelerator Component & Tooling Storage
Management
14.
Pro Card Procurement System
15.
Accelerator Component Production Tooling Mgmt
16.
Accelerator Component Production QA Management
& Documentation
17.
Operational Readiness Clearance Review &
Approval
18.
Machine Shop Operation & Support
19.
Machine Repairs Management
20.
Machine Auto CAD
21.
Computer Information Systems & Technical
Support
22.
Computer Security Audit
23.
Research & Development Program
24. Design,
Create, Review, and Document
25.
Linear Collider R&D
26.
High Field Magnet Program R&D
27.
QA Guidance and Oversight
28.
Annual QA Internal Self Assessment of TD Project/
Department Activity
29.
Internal Self Assessment Program
30.
Tripartite Assessment Program
31.
OSHA Type Inspection
32.
ES&H Quarterly Walkthroughs
33.
Safety Audits
34.
Employees Grass Roots Safety Committees
35.
ES&H Training
36.
Construction Safety/Oversight
37.
Radiation Oversight
38.
Environmental Oversight
39.
Infrastructure Scheduled Maintenance &
Improvements
40. Construction
Oversight & Management
41.
Physical Plant Property Management
42. Plant
Security
Attachment 1
______________________________________________________
_______________________________________________________
7/1/FY-1[4] Functional area experts from both DOE and Fermilab develop proposed version of PBMMs.
9/1/FY-1 Proposed PBMMs due to the Fermi Area Office Manager.
10/1/FY[5] DOE transmits final PBMMs to Fermilab and evaluation period starts.
5/15/FY Fermilab reports to DOE on mid-year status.
9/30/FY Evaluation period ends.
10/1/FY+1[6] Fermilab initiates tabulation process.
11/15/FY+1 Fermilab submits to DOE its self-assessment based on the PBMMs.
12/15/FY+1 DOE develops draft report and transmits to the Contractor.
1/15/FY+1 Contractor submits comments on draft report.
1/31/FY+1 DOE transmits final report to the Contractor.
Attachment 2
Performance
Fee
|
|
Rating |
Science 70% |
Critical Operations* 30% |
Total Available Fee |
|
FY 2002 (1/1/02-9/30/02) |
Outstanding |
$746,900 |
$320,100 |
$1,067,000 |
|
|
Excellent |
$560,175 |
$240,075 |
|
|
|
Good |
$373,450 |
$160,050 |
|
|
|
Marginal |
0 |
0 |
|
|
|
|
|
|
|
|
FY 2003 |
Outstanding |
$949,200 |
$406,800 |
$1,356,000 |
|
|
Excellent |
$711,900 |
$305,100 |
|
|
|
Good |
$474,600 |
$203,400 |
|
|
|
Marginal |
0 |
0 |
|
|
|
|
|
|
|
|
FY 2004 |
Outstanding |
$949,200 |
$406,800 |
$1,356,000 |
|
|
Excellent |
$711,900 |
$305,100 |
|
|
|
Good |
$474,600 |
$203,400 |
|
|
|
Marginal |
0 |
0 |
|
|
|
|
|
|
|
|
FY 2005 |
Outstanding |
$949,200 |
$406,800 |
$1,356,000 |
|
|
Excellent |
$711,900 |
$305,100 |
|
|
|
Good |
$474,600 |
$203,400 |
|
|
|
Marginal |
0 |
0 |
|
|
|
|
|
|
|
|
FY 2006 |
Outstanding |
$949,200 |
$406,800 |
$1,356,000 |
|
|
Excellent |
$711,900 |
$305,100 |
|
|
|
Good |
$474,600 |
$203,400 |
|
|
|
Marginal |
0 |
0 |
|
|
|
|
|
|
|
|
FY 2007 |
Outstanding |
$237,300 |
$101,700 |
$339,000 |
|
(10/1/06-12/31/06) |
Excellent |
$177,975 |
$76,275 |
|
|
|
Good |
$118,650 |
$50,850 |
|
|
|
Marginal |
0 |
0 |
|
|
|
|
|
|
|
* Critical Outcomes Fee
distribution shall be developed by the Contracting Officer on an annual basis
for each Performance Period and will be identified in Attachment 2a.
Attachment 2a
FERMILAB
Critical Outcomes Fee Distribution
(FY2003 - October 1, 2002 - September 30, 2003)
|
|
Science (70%) |
Critical
Operations Management (30%) * $406,800 |
||||
Leadership
(20%) |
E,S,&H (30%) |
Mission Support
(30%) |
Self -Assessment
(10%) |
Stakeholder
Relations (10%) |
||
|
Outstanding |
$ 949,200 |
$ 81,360 |
$ 122,040 |
$ 122,040 |
$ 40,680 |
$ 40,680 |
|
Excellent |
$ 711,900 |
$ 61,020 |
$ 91,530 |
$ 91,530 |
$ 30,510 |
$ 30,510 |
|
Good |
$ 474,600 |
$ 40,680 |
$61,020 |
$ 61,020 |
$ 20,340 |
$ 20,340 |
|
Marginal |
0 |
0 |
0 |
0 |
0 |
0 |
* Total
Critical Operations Fee attainable at an "Outstanding" level of
performance.
Attachment 3
Assessment Forms
Fermilab
FY2003 Self-Assessment
Process Assessment Report
for
Division/Section______________________
Date____________
Division/Section performing assessment
Self explanatory
|
|
Name of organization
that owns assessed process Department, Group, etc. |
Organization Strategy
How does the assessed process contribute to the
accomplishment of the owning organization’s mission? |
Names
of Personnel on Assessment team
Self-explanatory
|
Name
of process assessed
Self-explanatory
|
Brief
description of process to be assessed
Self-explanatory
|
|
1.
Are
metrics associated with this process?
If so, what are they? List contractual metrics
if applicable. Internal metrics if
any. 2.
What are the
names of the procedures associated with this process? List all procedure names
that describe or document this process. 3.
Are these
procedures being followed? Are they current? 4.
Describe
the methodology used to assess this process. 5.
Results
of the assessment: Answer the following questions in the RESULTS write-up a.
Are the existing process controls adequate? b.
Have any notable practices been identified? c.
Have any major deficiencies been identified? d.
Is the process working effectively?
What improvements can be made? e.
How does current performance compare to last assessment, other similar
labs, industry? f.
What are the results for the metrics? g.
Adjectival grade achieved |
Identified opportunities for improvement
Improvement opportunities from the current
assessment or a statement of optimal performance for the process. Lack of budgeted funds to accomplish
improvement actions must be documented.
Projected savings and benefits from improvement actions must be documented.
Also, some improvement actions may not be done due lack of economic benefit. |
Schedule
for implementation of improvements
Self explanatory
|
Status
of improvements from previous assessment
Self-explanatory
|
|
Attachments (supporting
data, worksheets, reports, etc. Self-explanatory.
Attachments should be integrated into this document. Not separate
files.
|
[1] The Lost Workday Case Rate metrics (C.2.1.3.1
and C.2.1.4.1) take into account the impact of the revised OSHA recordkeeping
rules that became effective January 1, 2002.
The metrics have been adjusted in order to normalize the data and
continue having meaningful goals. The
net effect of the Laboratory achieving a grade of Outstanding for these metrics
will result in the Laboratory attaining a combined rate of approximately 1.2,
which is less than the current (February 2003) Office of Science average of
1.5.
[2] The number of project and program
reviews may increase as the fiscal year progresses.
[3]
The current reporting period is October 1, 2002 through September 30, 2003.
[4] “FY-1” refers to the fiscal year
prior to the performance period.
[5] “FY” refers to the performance period fiscal year.
[6] “FY+1” refers to the fiscal year
following the performance period.